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SW/SMTP/MIG/TEAMS: SmartTAP migration to
SmartTAP migration to Teams for MSFT Compliance Recording API integration
SKU: AUC-SWSMTPMIGTEAMS Mfgr Part#: SW/SMTP/MIG/TEAMS
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SmartTAP IM recording license for 1 user
SW/SMTP/USER/IM,, SmartTAP IM recording license for 1 user SMARTTAP IM LICENSE PER USER to record Skype for Business Instant Messaging.
SKU: AUC-SWSMTPUSERIM Mfgr Part#: SW/SMTP/USER/IM
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SmartTAP audio targeted user license 1
SmartTAP audio targeted user license for 1 user
SKU: AUC-SWSMTPUSERAU1 Mfgr Part#: SW/SMTP/USER/AU/1
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SmartTAP announcement license for 1 sess
SMARTTAP ANNOUNCEMENT SERVER CONCURRENT LICENSES. One license for each Concurrent Recording license. Required to play announcements to recorded parties.
SKU: AUC-SWSMTPANNREC Mfgr Part#: SW/SMTP/ANN/REC
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SW/SMTP/USER/VID:SmartTAP video targeted
SmartTAP video targeted user license for 1 user
SKU: AUC-SWSMTPUSERVID Mfgr Part#: SW/SMTP/USER/VID
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STAP audio call failover record lic 1ses
SW/SMTP/REC/FO/1,, SmartTAP audio call failover recording license for 1 session
SKU: AUC-SWSMTPRECFO1 Mfgr Part#: SW/SMTP/REC/FO/1
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SmartTAP audio call redundant recording
1 Redundant audio recording license. This is for ACTIVE - ACTIVE HA Recording where the Redundant SmartTAP licenses are recording and load sharing all of the time. Order will include Recording and Target licenses for desired number of concurrent audio recorded conversations.
SKU: AUC-SWSMTPRECR1 Mfgr Part#: SW/SMTP/REC/R/1
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SmartTAP audio call recording license 1
SmartTAP audio call recording license for 1 session
SKU: AUC-SWSMTPREC1 Mfgr Part#: SW/SMTP/REC/1
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SW/SMTP/REC/CS
SmartTAP content session recording license for 1 session 1 content sharing recording license is required for each concurrent sharing session. The license is an add-on license to voice, video, or IM. It doesn't contain targeted user license and can't be purchased by itself. For the specifics on the content sharing types, contact the SmartTAP sales team.
SKU: AUC-SWSMTPRECCS Mfgr Part#: SW/SMTP/REC/CS
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SmartTAP live monitoring license for 1 s
1 license for concurrent Live Monitoring ability. Shared license that allows a user to listen live to a conversation being recorded. Recommend 1 license per 10 agents monitored (2 licenses included with base system by default.)
SKU: AUD-SWSMTPLM Mfgr Part#: SW/SMTP/LM
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SW/SMTP/REC/VID: SmartTAP vid call recor
SmartTAP video call recording license for 1 session
SKU: AUC-SWSMTPRECVID Mfgr Part#: SW/SMTP/REC/VID
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SmartTAP Announcement Server license
SmartTAP Announcement Server provides announcements prior to SmartTAP recording a call such as "this call may be recording for quality assurance and training purposes".
SKU: AUC-SWSMTPANNSERVR Mfgr Part#: SW/SMTP/ANN/SERVER
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Implementation of one SmartTAP Announcem
Implementation SmartTAP Announcement Server. Each SmartTAP Announcement Server geographic location requires implementation.
SKU: AUC-9500001103 Mfgr Part#: 950-0001-103
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Additional Branch Site Installation
Additional Site Installation. Bundle includes remote installation support and end user admin training. Project pricing is set based on the assumption of site readiness by customer or dealer which includes all tapping and cabling complete, hardware is on-site, etc.
SKU: AUC-9500001105 Mfgr Part#: 950-0001-105
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SmartTAP additional site license for 1
1 Site License required for every physical location that SmartTAP software must be deployed. 1 Site license is included for free with every SmartTAP system sold. (i.e. Main Enterprise location plus 3 Branch locations would require 3 additional sites licenses.
SKU: AUC-SWSMTPADDSITE Mfgr Part#: SW/SMTP/ADDSITE
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950-0001-106
SmartTAP Disaster Recovery System Site Installation
SKU: AUC-AUC9500001106 Mfgr Part#: 950-0001-106
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SmartTAP sftw base starter package
This license is used to Target Voice Users for recording either full time or Record on Demand, Save on Demand Functions. One license per user. This license also can be used to record the user IM.
SKU: AUC-SWSMTPBASEPACK Mfgr Part#: SW/SMTP/BASEPACK
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Remote Installation, medium deployment,
Remote Installation, medium deployment, and end-user administration training. Requires PS-SMTP-PLAN-5 Planning and Design.
SKU: AUC-9500001102 Mfgr Part#: 950-0001-102
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SW/SMTP/VID/BASEPACK:SmartTAP video base
SmartTAP video base package
SKU: AUC-SWSMTPVIDBASEP01 Mfgr Part#: SW/SMTP/VID/BASEPACK
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SmartTAP audio targeted user license 100
SMARTTAP TARGETED USER LICENSE for initial/additional 100 Targeted Users. This license is used to Target Voice Users for recording either full time or Record on Demand, Save on Demand Functions. This license also can be used to record the users IM.
SKU: AUC-SWSMTPUSERAU100 Mfgr Part#: SW/SMTP/USER/AU/100
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SmartTAP audio call record license 100
SmartTAP audio call failover recording license for 100 sessions
SKU: AUC-SWSMTPRECFO100 Mfgr Part#: SW/SMTP/REC/FO/100
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SmartTAP audio call record license 100
SmartTAP audio call recording license for 100 sessions
SKU: AUC-SWSMTPREC100 Mfgr Part#: SW/SMTP/REC/100
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