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Computer Instruments > Computer Instruments Software
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Showing: 31 - 51 of 51 Items
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Total Page(s): 2
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Computer Instruments
Virtual Conceirge
Virtual Conceirge
SKU: COM-16004010 Mfgr Part#: 1600-4010
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Computer Instruments
TDM RIGHT TO USE PORT
ADDITIONAL TT RTU PORT, Right -To-Use Port License (TDM Touch Tone)
SKU: COM-18000101 Mfgr Part#: 1800-0101
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Computer Instruments
H.323 / SIP right to use port
H.323 / SIP RIGHT TO USE PORT , Right -To-Use Media Port License (H.323 / SIP)
SKU: COM-18000102 Mfgr Part#: 1800-0102
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Computer Instruments
Virtual Conceirge, per year
Virtual Concierge, yearly
SKU: COM-160040101 Mfgr Part#: 1600-4010-1
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Computer Instruments
CALL BACK MESSAGE (CBM) PRODUCT
CALL BACK MESSAGE, Call Back Message allows a caller in queue to opt for a call back by an agent at a later time. Agents who receive the call-back message in queue are played the message and given the options for handling the call back.
SKU: COM-18000202 Mfgr Part#: 1800-0202
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Computer Instruments
Longitude latitude locator data lookup
LONGITUDE LATITUDE LOCATOR DATA LOOKUP , Longitude / Latitude Data Locator is a self service stand alone application which can look up and speak information from a local / remote database based on caller s ZIP CODE or CANADIAN POSTAL CODE input. Built-in tools can connect the Longitude / Latitude Data Locator to any Microsoft ODBC compliant database (Longitude / Latitude database supplied by customer). Once telephone data locator has been configured, a Web Data Locator html component, with simple MapQuest integration, is automatically available to be placed on a Web page.
SKU: COM-18000210 Mfgr Part#: 1800-0210
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Computer Instruments
CI MS ASR, TTS, HMP PROMO 4 PORTS OF EAC
CI MS ASR, TTS, SIP MRCP 2 BUNDLE, Microsoft ASR & TTS & EVP RTU Bundle
SKU: COM-16004050 Mfgr Part#: 1600-4050
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Computer Instruments
H.323 SIP right to use port (CI managed
H.323 SIP right to use port (CI managed)
SKU: COM-180001021 Mfgr Part#: 1800-0102-1
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Computer Instruments
Agent Click To Dial
AGENT CLICK-TO-DIAL, Agent Click-To-Dial (Web) provides a simplified web-based preview dialer interface for manually triggering out-calls to a list of contacts through a central PBX. Imported contact lists can be single or multi-number and contact information can be presented on the agent interface screen. Agents reported call dispositions are included in campaign reporting. Allows Message to be dropped onto a recording device therefore letting the Agent continue with calling campaign. Requires TSAPI or TAPI CTI licenses.
SKU: COM-18000221 Mfgr Part#: 1800-0221
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Computer Instruments
power dialer
out-calling campaign queues. Requires TSAPI or TAPI CTI licenses. Seat option provides Web based snapshot monitoring of Power Dialer not exact due to a variety of environmental factors. Agent Wallboard The detection methods of determining a human or machine answer are recipients down alternate IVR paths depending on the detection results. Answering Machine Detect option provides the capability to direct call out-calling. (Queue Throttle, Admin Wallboard, Traffic Report). a call center agent queue which is monitored via CTI to throttle the out-calling to a list of contacts. Successful calls are transferred to EDIALER POWER DIALER , Power Dialer provides automated, campaign based,
SKU: COM-18000220 Mfgr Part#: 1800-0220
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-180001027 Mfgr Part#: 1800-0102-7
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-180001028 Mfgr Part#: 1800-0102-8
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-180001029 Mfgr Part#: 1800-0102-9
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-1800010210 Mfgr Part#: 1800-0102-10
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Computer Instruments
CI CLOUD SERVER - Annual ( CI managed)
CI CLOUD SERVER - Annual ( CI managed)
SKU: COM-180008021 Mfgr Part#: 1800-0802-1
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Computer Instruments
Installation on Site
Installation On-Site
SKU: COM-18000710 Mfgr Part#: 1800-0710
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Computer Instruments
Training on Site
Training On-Site
SKU: COM-18000721 Mfgr Part#: 1800-0721
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Computer Instruments
LEAD PROCESSING SYSTEM (CI managed )
LEAD PROCESSING SYSTEM (CI managed )
SKU: COM-180002221 Mfgr Part#: 1800-0222-1
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Computer Instruments
LEAD PROCESSING SYSTEM
LEAD PROCESSING SYSTEM
SKU: COM-18000222 Mfgr Part#: 1800-0222
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Computer Instruments
eOne Software
contains off the shelf self-service packaged software for all PBX offerings. The software bundle includes an Automated Attendant for switchboard assistance, Name Dialer (Requires ASR RTUs) for caller convenience, a flexible Audio Bulletin Board for general information, a Form Filler for general surveys, requesting catalogs and placing orders, and a Data Locator for inquiring about account balances or other database information. In addition to these telephony solutions, the suite features enhanced call center applications to improve customer build voice and touch tone form surveys, establish database and web manage menu options, organize announcements, edit prompts and phrases, call flows to inbound calling numbers (DNIS), Outbound campaigns, texting experiences for PBX and IVR platforms. eOne users can assign allows users to easily configure and manage caller voice, mail and SMS premise, cloud or both IVR platform. Web Rapid Development GUI which eONE Universal Voice Portal, eONE Universal Voice Portal may be either licenses per sever.) Requires H.323/SIP/TDM Port Licenses and VXML 2.1, Visual Studio, C++, .Net (Expandable from 1 to 500 RTU port Locators have been configured). Supported development environments are Locators (automatically generated when the telephone Form Filler and for connecting Web browsers with company staff, and Web Forms and Web stand alone self-service Web applications are included CallMeBackNow! support such as Dynamic Announcements for callers in queue. Several service connectivity and perform interactive queries, assign language and gender options to call flows and set opt-out rules for callers, email and texting responses. eOne configured calls flows can produce dynamic VXML which is immediately available to callers without recycling the Mfg.'s Voice platform's or the application web server. eONE can also integrate to multiple PBX's through SIP trunk/End Point connectivity. eONE is ASR and TTS ready. eONE Universal Voice Portal
SKU: COM-1800-0001 Mfgr Part#: 1800-0001
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Computer Instruments
EONE MULTI-TENANT MASTER MEDIA SERVER
EONE MULTI-TENANT MASTER MEDIA SERVER
SKU: COM-18000002 Mfgr Part#: 1800-0002
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Showing: 31 - 51 of 51 Items
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Total Page(s): 2
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Home >
Computer Instruments > Computer Instruments Software
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Office Computers, All-in-One Terminals, Touch Screen Computers Desktop, Office Systems
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