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AudioCodes
Non-recurring setup fee AC Live Support
Non-recurring setup fee for AudioCodes Live Support for more than 15 devices. Includes connection to AudioCodes Live NOC for monitoring and best practice review.
SKU: AUC-ALACTSLSUFCUST Mfgr Part#: AL-ACTS-L-SUF-CUST
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AudioCodes
AL-ST-SUF-B-C-R:Non-recurring setup fee
Non-recurring setup fee for redundant AL SmartTAP Teams BOT installation on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFBCR Mfgr Part#: AL-ST-SUF-B-C-R
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AudioCodes
AL-ST-SUF-C-R:Non-recurring setup fee AL
Non-recurring setup fee for redundant AL SmartTAP on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFCR Mfgr Part#: AL-ST-SUF-C-R
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AudioCodes
Calling Plan srvc cust Port-IN per site
Calling Plan service, Custom Port-IN Includes professional services , Availability and price are country-specific. Per site per porting event (one-time).
SKU: AUC-CPLANPORTINCUST Mfgr Part#: CPLAN-PORTIN-CUST
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AudioCodes
Calling Plan srvc cust setup, onboarding
Calling Plan service, Custom setup and onboarding first-time customer SIP telephony projects (one-time).
SKU: AUC-CPLANSUFCUST Mfgr Part#: CPLAN-SUF-CUST
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AudioCodes
AudioCodes CloudBond 365 Standard Editio
Set-up and configuration of Mediant 800 and Skype for Business in AudioCodes CloudBond 365, including configuration and Integration of Skype for Business, connected to AudioCodes CloudBond 365 and existing customer infrastructure (contact AudioCodes for a customized service offering).
SKU: AUC-M800OBCUSTIMPL Mfgr Part#: M800-OB-CUST-IMPL
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AudioCodes
Premium Managed Service for AudioCodes p
Premium Managed Service for AudioCodes products as customized package, which may include: Client Service Management, 24x7 Remote Monitoring and Alert Notification, remote maintenance support with customized SLA, 4-hr HW replacement, inital tier triage from monitoring and alert notifications, enhanced periodic reporting, MACD, Backup/Restore, SW upgrades. Does not include deployment services (see remote professional services bundles).
SKU: AUC-MSRVPRMCUSTYR Mfgr Part#: MSRV-PRM-CUST/YR
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AudioCodes
AudioCodes CloudBond 365 Enterprise Cust
AudioCodes CloudBond 365 Enterprise Customized Installation & Enterprise server including physical placement, connection of power and network cabling, and basic HW functionality, configuration and Integration of Skype for Business and PSTN, connected to AudioCodes CloudBond 365 and existing customer infrastructure (contact AudioCodes for a customized service offering). Implementation (see Notes in AudioCodes Pricebook and-or the Service and configuration of Skype for Business in AudioCodes CloudBond 365 SOW). Planning and design service should be ordered separately. Set-up
SKU: AUC-OBENTCUSTIMPL Mfgr Part#: OB-ENT-CUST-IMPL
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AudioCodes
Annual Onsite Breakdown Fix
Annual Onsite Breakdown Fix
SKU: AUC-ONSTBREAKFIXYR Mfgr Part#: ONST-BREAK-FIX/YR
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AudioCodes
Enhanced OVOC - Remote Enhanced Design &
Customized configuration, set-up and troubleshooting of OVOC for AudioCodes products. Limited to 32 monitored entities (IP-Trunk Groups, IP address, etc.) per AudioCodes device and using optimized QoS threshold settings per customer requirements and best practice. Contact AudioCodes for offer.
SKU: AUC-OVOCECUSTIMPL Mfgr Part#: OVOC-E-CUST-IMPL
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AudioCodes
Remote Configuration and Change Manageme
Remote Configuration and Change Management Services with customized duration during pre-scheduled maintenance window and/or after hours. Can be used for 12 months after purchase. Valid support contract required. Min. session: 1 hr. with 15 min. increments. Maximum single use: 5 hours.
SKU: AUC-PSCCMCUST Mfgr Part#: PS-CCM-CUST
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AudioCodes
Fee to be added for professional service
Fee to be added for professional services provided under special circumstances, such as work performed outside of normal business hours or during holidays.
SKU: AUC-PSIMPLCHARGE Mfgr Part#: PS-IMPL-CHARGE
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AudioCodes
Fee for reinstating maintenance support
Fee for reinstating maintenance support contract.
SKU: AUC-SUPPREINSTATEFEE Mfgr Part#: SUPP-REINSTATE-FEE
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AudioCodes
Calling Plan srvc, cust charge for usage
Calling Plan service, Custom charge for actual aggregated usage of SIP telephony services.
SKU: AUC-CPLANMONTHUSAGE Mfgr Part#: CPLAN-MONTH-USAGE
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AudioCodes
Calling Plan service Port-IN per DID
Calling Plan service, Port-IN per DID, Availability and price are country-specific. (one-time).
SKU: AUC-CPLANPORTINDID Mfgr Part#: CPLAN-PORTIN-DID
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AudioCodes
Network Voice Readiness Assessment
Network Voice Readiness Assessment
SKU: AUC-PSNVRACUSTOM Mfgr Part#: PS-NVRA-CUSTOM
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AudioCodes
VOCA/PS/CUST: Pro Services. Cust per quo
Professional Services. Customized per quoted scope of work
SKU: AUC-VOCAPSCUST Mfgr Part#: VOCA/PS/CUST
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AudioCodes
Disc for upg UC405HDEG to a new IPP(12m)
IPP-SEC-INV-405/YR,, Yearly fee to ensure a special discount for upgrading UC405HDEG to a new IPP model. Includes ACTS 24X7 and AHR.
SKU: AUC-IPPSECINV405YR Mfgr Part#: IPP-SEC-INV-405/YR
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AudioCodes
SW/FLOAT/T/10-250/M: Floating lic, month
Floating license, one-time monthly fee for 1 transcoding session, when the monthly excess capacity is within the 10-250 session range.
SKU: AUC-SWFLOATT10250M Mfgr Part#: SW/FLOAT/T/10-250/M
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AudioCodes
Disc for upg UC440HDEG to a new IPP(12m)
IPP-SEC-INV-440/YR,, Yearly fee to ensure a special discount for upgrading UC440HDEG to a new IPP model. Includes ACTS 24X7 and AHR.
SKU: AUC-IPPSECINV440YR Mfgr Part#: IPP-SEC-INV-440/YR
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AudioCodes
Disc for upg UC-C450HD to a new IPP(12m)
IPP-SEC-INV-C450/YR,, Yearly fee to ensure a special discount for upgrading UC-C450HDEG to a new IPP model. Includes ACTS 24X7 and AHR.
SKU: AUC-IPPSECINVC450YR Mfgr Part#: IPP-SEC-INV-C450/YR
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AudioCodes
Disc for upg UC-HRS-45 to a new IPP(12m)
IPP-SEC-INV-457/YR,, Yearly fee to ensure a special discount for upgrading UC-HRS-457 to a new IPP model. Includes ACTS 24X7 and AHR.
SKU: AUC-IPPSECINV457YR Mfgr Part#: IPP-SEC-INV-457/YR
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AudioCodes
A single rescue dongle for CloudBond 365
Rescue dongle for AudioCodes CloudBond 365 PRO and Enterprise Box Edition, Pack of 1 , no licensing is included (item to replace the CloudBond PRO and Enterprise Edition dongle that is provided with the device, in case of lost etc.)
SKU: AUC-OBPEUSB1P Mfgr Part#: OBPE-USB-1P
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AudioCodes
One-time admin fee of Provider AdminUsrs
One-time Admin fee of Provider Admin Users or Channel/Customer Admin User with grant access privilege to manage the Tenant, the license reflects one SQL Server+CAL license.
SKU: AUC-ALTMSCLDA Mfgr Part#: AL-TMS-CLD-A
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AudioCodes
Simple Remote Monitoring Service for Med
Annual Simple Remote Monitoring Service for AudioCodes MP products. Email only service with a minimum of 5 monitored devices across the network.
SKU: AUC-PSREMTMONMPSYR Mfgr Part#: PS-REMT-MON-MP-S/YR
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AudioCodes
Per hour Voca engineering services for c
Per hour Voca engineering services for custom Voca call flow and contact center configuration or development
SKU: AUC-ALVOCAPS1H Mfgr Part#: AL/VOCA/PS/1H
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AudioCodes
Remote implementation of additional Medi
Remote set-up and configuration of additional AudioCodes Media Transcoders (MT cluster). Pricing is per MT device. The implementation service covers configuration in host SBC as well as well as MT devices being added.
SKU: AUC-MTEXTNREMTIMPL Mfgr Part#: MT/EXTN-REMT-IMPL
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AudioCodes
Project coordination (per AudioCodes dev
Project coordination (per AudioCodes device) for on-site activities
SKU: AUC-PSPROJCOOR Mfgr Part#: PS-PROJ-COOR
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AudioCodes
Managed Service connection fee for Basic
One-time Integration and setup per customer device in AudioCodes central infrastructure, required for AudioCodes Managed Service for AudioCodes products, including secure connection to service, notification and escalation process, and incident management.
SKU: AUC-PSMSDEVCONN Mfgr Part#: PS-MS-DEV-CONN
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AudioCodes
One-time fee for EU onboarding LiveCloud
One-time fee for end-customer onboarding to Live Cloud - Direct Routing by AudioCodes (on Operator s behalf). Price is per end-customer.
SKU: AUC-ALTMSCLDT Mfgr Part#: AL-TMS-CLD-T
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